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Frequently Asked Questions

If you can't find the answer to your question here, feel free to file a support ticket.

If I need more help how can I contact support?

You can login to in-world click on the 'Help' button and then click on request support to contact us. You can also contact us by sending an email to . We will respond within 48 hours on weekdays. 

I found a bug how can I report it?

You report a bug by sending an email to . Please mark the subject as 'Bug report' and if possible attach a screenshot of the bug. This will help us fix the bug faster.