If you can't find the answer to your question here, feel free to file a support ticket
You can login to in-world click on the 'Help' button and then click on request support to contact us. You can also contact us by sending an email to support@gojiyo.com . We will respond within 48 hours on weekdays.
You report a bug by sending an email to support@gojiyo.com . Please mark the subject as 'Bug report' and if possible attach a screenshot of the bug. This will help us fix the bug faster.