If you can't find the answer to your question here, feel free to file a support ticket
Please contact billing@gojiyo.com with your transaction id. Put the subject as payment: transaction id. E.g Payment: c4545433423.
Please check you have entered your details correctly - if you still have problems purchasing, please contact us at billing@gojiyo.com with your account name, and we will get in touch shortly.
We support a variety of payment methods, including PayPal, Credit Card, Mobile Phone payments and more.